Do you ship to my city?
Currently we are shipping to Kolkata and Howrah only.
What are the delivery charges?
Shipping is free for Kolkata & Howrah.
What is the estimated delivery time?
Once we despatch the products we will send you an email confirming the date on which your ordered product is shipped/despatched. Your order will be delivered in a maximum of 30 days from the date of order.
How do I track my order?
Click on "Account" and further on “Track Order” link at the top of our website to know the status of your order.
For any query you may call our Customer Care Department at 9748899749 or email us at firstname.lastname@example.org
What happens if I receive a damaged product?
- If you see obvious damage to your shipment carton, you may ask the courier person to open the carton and inspect the contents with you
- If upon inspection you find damage, Keep a copy of the delivery receipt with your damage notations and contact Customer Care at 9748899749 and send us the images of damaged product.
- Keep all packaging materials for 7 days to in case you discover damage or defects after delivery
- We will either replace the damaged product or take other corrective measures to repair the same depending on situations. No worries as your purchase is covered by Samanta Furniture’s warranty.
What about the Fitting
Fitting is absolutely FREE for customers in Kolkata & Howrah. You may call our Customer Care Department at 9748899749 for the fitting request.